Returns and Complaints

Can I return products?

Food products generally do not have a right to return, but in possible problem situations, please contact our customer service.


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What should I do if I receive the wrong product?

Please contact our customer service, and we will correct the mistake as quickly as possible.


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What if the texture of the honey has changed?

Changes in the texture and color of honey are natural and do not mean the product is spoiled. Because honey is a natural product and its composition varies yearly, we cannot guarantee, for example, how long honey will remain liquid. Honey crystallization is also affected by storage conditions such as temperature.


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Subtotal

€0.00

Shipping costs

Incl. local taxes, if applicable

€0.00

Total

€0.00


Store information

Lappi-Hunaja / Polar-Honey (Online Shop)
Sahamäentie 25
27230 Lappi
Finland

Call us:
+358 44 557 2221

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